If the product is damaged during shipping, this must be reported to us via email (firstname.lastname@example.org) or phone (760-487-8587) within our 60-day money-back-guarantee window.
In the damaged item request please include:
Description of the product and damage
Photos (if applicable)
Either a replacement for the product will be issued or a full refund. If you wish to receive a refund, please reference our Returns & Refunds Policy. If we issue a refund the amount would be credited to you within 10-business days after we have received the returned package.